I would highly recommend Al from Cyber Team Solutions. When my computer froze for several days with a "black screen with spinning dots," he was able to help me to bring it back to use. I had truly panicked, but Al was calm, kind, and professional. He spent a long time talking with me over the phone - and then came to my house to make sure that everything was working perfectly. This happened 2 times - about 4 weeks apart. Each time, it seemed to occur right after a Windows update. Al is very understanding and he really "knows his stuff. " He's also great at explaining problems and solutions in everyday language. He also gave me clear instructions about how to back up my data in case any other problems arose. I'm so glad to know that Al is there, willing to drive a distance to help a...
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Sentiment Analysis
I was having trouble with my PC and Al came to the rescue.
He analyzed my issue and recommended a reasonable solution.
I give Cyber Team Solutions FIVE STARS for their knowledge, fair upfront pricing, and quick response to my needs.
Personable guy with a wealth of IT knowledge -- he sets you up for the long term at very reasonable cost.
Cyber Team came in to help us with a computer that had some pretty bad issues and was very honest, patient, and willing to explain what was going on.
Cyber Team Solutions, based in Columbia, Maryland, is absolutely dependable with a fast response time.
His advice was that I should get a mesh Wi Fi system, and he candidly shared that installing the system was probably within my tech capabilities.
He spent a long time talking with me over the phone - and then came to my house to make sure that everything was working perfectly.
Al, the owner handle himself in a professional manner and getting the appointment was easy and fast which is important when you are setting up a new computer.
On 9/15, he arrived at my home where he transferred my files and reconfigured the new unit to behave just like the old one.
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